21.12.2020 - From today, cyberincidents can be reported to the National Cybersecurity Centre (NCSC) with a user-defined form. The NCSC's newly overhauled website will go live on the same date.
The NCSC is the competence centre for cybersecurity in the Federal Department of Finance (FDF) and is the first contact point on cyberissues for businesses, authorities and the general public. For around a year now, it has been receiving voluntary cyberincident reports, analysing them and providing support on how to proceed for those reporting the incidents. Previously, it offered this service via a simple form on its website.
New reporting form with first-level support
When revising the form, the focus was on user-friendliness and direct added value for those making a report. Reports are now user-defined. Those wishing to report a cyberincident answer a few questions on the incident and are then automatically redirected to a set of suggestions on how to proceed, along with first-level support. By subsequently providing additional information, they enable the NCSC to offer even better support to people reporting an incident where necessary. Such information also makes an important contribution to identifying incident trends, putting together a complete picture of the cybersituation and taking appropriate countermeasures.
Website with new user-defined features
The NCSC website has also been overhauled. Thanks to optimised user-defined features and the division of users into "private", "business" and "IT specialists", the website should give users faster access to relevant topics. New images will also become available for the first time when the website goes live. Photos on phenomena and topics, the pictograms for target groups, the reporting form and the thematic chart on the start page have been provided or designed by the mediamatic studio of the Federal Office of Information Technology, Systems and Telecommunication (FOITT).